Today, my loyal few, I actually have an interesting story about work for you. Surprisingly, it is not me moaning and bitching about it. Actually strike that sentence. I am going to bitch about work now because damnit it is my blog and you know what the title says. I am referring specifically the part about where it is me bitching complaining shit talk etc.
The Holiday Inn I work at, like most Holiday Inns (in my experience) are extremely concerned about guest satisfaction scores. This is due in no small part to the fact that Holiday Inn is attempting to raise their brand standards. They shut down hundreds of hotels and require numerous specific things in all of hotels that keep the brand name. All Holiday Inns must have curved shower curtains, a "clutter free" check in area, and lots of other crap including a fucking Febreeze scent made exclusively for Holiday Inn. Did you know if you stay at a Holiday Inn their bullshit Morning Matters programs dictates that when you are seated for breakfast in restaurant the person must ask if you would like 'Freshly sqeezed Tropicana Florida orange juice?" If they only say "would you like some orange juice," or "can I get you anything to drink as you wait" the hotel can loose inspection points? People are supposed to give a shit because people supposedly have only stay there because of the brand name. Only the best at Holiday Inns because at Holiday Inn we love our guests! Please refer to my previous open letter to learn the truth of the employee feelings.
Where the fuck was I going with this? Oh yeah, I remember now. DOTHO's boss who is the guy in charge of both places decided that the front desk staff needs to wear suits to work now. Because of this action and being the short little republican turd he is, he is now known as The Tiny Republican Turd (TTPT). Seriously, the dude comes up my fucking shoulders. The Momster may be taller. He thinks that if the staff is dressed more professionally then the guest's impression of the hotel will increase and therefore the service scores will go up. Believe it or not, my loyal few, the MFster actually does not disagree with this logic. My problem with it is the fact that I have to wear a fucking suit now, and that a suit wearing front desk dude is not going to make a guest forget about the piece of shit product this particular property offers. TTPT along with the ownership he represents are cheap assholes. A guest complains about black fucking mold growing in the hallway that has not been updated with new wallpaper yet. What does TTPT do? He just has people cover it up with the new wallpaper. Cheap and easy and no longer a problem right? The air conditioning does not work in the summer at the front desk? No problem for TTRT because the one in his office does. I could go on for days with examples.
TTRT - I am thinking about getting ordering suits for the staff.
Me - Really, why?
TTRT - I think it will raise service scores.
Me - Hmm. Is it the super crappy ones from the Holiday Inn uniform catalog?
TTRT - Yes, they are not bad at all. I have a sample one in my office.
Me - Can I just wear my own suits if you do that?
TTRT - Why?
Me - Mostly because they are better quality, more comfortable, not super thick, and they actually fit because they are tailored.
TTRT - No.
So now I am stuck wearing blue fucking suits. Who the hell likes blue fucking suits? Black is the way to go. I remember the old clothing chart a former girlfriend hung on my wall. It said blue and black is bad. While I still disagree with that statement as a whole, I happen to think navy blue suits and fucking black dress shoes look dumb as hell. Certain colors of dress shirts and ties do not mesh well with dark blue pants and jackets yet all of my dress clothes look just fine while wearing my black suits. The only blue one I have has pinstripes and is super cool. They are thick fucking things. Scratchy fucking things. It is kinda like getting stuck on the bottom of a fat hairy girl. Plus it does not fucking fit right.
You - What the fuck are you talking about MFster? You were talking about them being cheap.
Me - Its my fucking blog! I make it up as I go dude/dudette!
You - Well get on with it.
TTRT giving me what I thought was black clothes in plastic bags - Here is your new uniform.
Me extremely unimpressed and sarcastic - Yey?
TTRT - They will look nice.
Me - So I get one jacket for 5 days a week?
TTRT - Yeah you get two pants, but you need to get your own white dress shirts.
Me - Really? We cant just wear whatever dress shirts and ties I have?
TTRT - No because the ties I ordered will only look good with white shirts and the blue suit.
Me again sarcastically after looking closer and confirming that yes they are blue - Yey.
So now the MFster is annoyed. I do not own any white fucking dress shirts. Not to mention the fact that I cannot really afford to buy any white fucking dress shirts. After a few minutes I realize I forgot to ask an important question. TTRT is gone so I have to ask DOTHO.
Me - How often is the hotel going to allow me to get my suit dry cleaned?
DOTHO - What do you mean?
Me - I assume they hotel will pay to get the suit dry cleaned, and I am wondering how often I am able to do that.
I point out how the crappy thing clearly states dry clean only on the tag.
DOTHO - um.... let me get back to you.
A few minutes later he does.
DOTHO - You will have to get it dry cleaned on your own. The hotel wont do it.
I told you they were cheap asses. My plan is come to work a bit early, and just get dressed here like I did in Portland. My suit jacket and pants will hang up somewhere. I am not going to pay out of my pocket to have them dry cleaned based on principle. I wonder how much coffee I shall spill on it?
That however is not the story I wished to tell, that is just what happened to me the past two days. This other dude at the hotel, well he had much crappier two day span.
He checked a few days ago, on the Holiday Inn side. He was due to check out yesterday. He did not check out of his room, which most people do not, so housekeeping went to his room and found it locked. Thinking the batteries in the door when dead, the let the maintenance staff know about it. They had to wait to until today for someone to fix it for some unknown reason. They put the room out of order. No one ever went in there to find out if the guy did leave, but the dumbass front desk pregnant bitch just checked him out. Lo and behold, the maintenance guy goes to the room today and uses the hook that goes under the door and opens it from the inside. The door it turns out was not broken and the batteries were not dead.
The guy in the room was.
The dude had to seriously wait an entire day because my co-workers are all fucking retarded and did shit they never should have. I have never heard of anyone assuming the room in empty. It is mandatory to check, not only make sure that the room is unoccupied, but for shit like this! I picked a different out of order room to poop in because it said door lock broken on it, plus it was much farther away. I could have stumbled upon a dead dude last night. To top it off, the dumb bitch at the front desk had to be talked into calling fucking 911 because she just wanted to call the non-emergency line. Hey if he looks dead he prolly is so its not an emergency right? No wonder the hotel thinks this fucking retard is awesome. This idiot is breeding. The world is going to hell.
Then again, I asked if we charged the guy for an extra night so I am too.
Iowa's loss doesn't mean much in the end.
1 week ago
